QMplus Media allows you to have captions auto-generated for any videos that you upload. As auto-generated captions are never 100% accurate, we do not generate captions by default for videos uploaded to QMplus Media, it would be confusing for your viewers to have to deal with inaccurate captions. You must therefore explicitly request that captions are generated for your video. This is very simple to do and the captions are generally returned within minutes of the request, depending on the length of your video.
Once the captions have been returned, it is almost certain that you will have to tidy them up to improve their accuracy. This is easy to do with the QMplus Media online caption editor. It is also possible to download the caption file and edit it directly using a text editor.
This guide covers editing captions that have already been generated. If you need to know how to have captions generated, see our How to generate captions guide.
This guide covers:
Finding the captions tab
Log in to QMplus, go to your dashboard by clicking on the dashboard link in the top right of the screen if necessary, and then use the My Media link.
Find the video you want to edit the captions for and select the Edit link which appears as a pencil icon to the right of the title.
Then select the Captions tab.
- The Captions tab where all the caption control features are
- Set these captions as the default – this option is only relevant if you have more than one set of captions associated with your video. This allows you to set which is used as the default. Viewers of the video can choose which they want to display
- Edit caption details – this does NOT launch the caption editor. This allows you you change information such as the accuracy of the captions or the label that is used in the player
- Delete captions – this will delete the captions
- Download caption file – this allows you to download a copy of the caption file which you can edit and then re-upload
- Display on player control – use this toggle to turn the display of the captions on and off. e.g. you might want to turn the display off while you clean up the captions. Note, when this is turned on, viewers of the video can still choose not to display the captions via the control on the player.
- Edit captions – use this button to launch the online caption editor
Using the caption editor
Launch the caption editor from the Captions tab.
In the caption editor you can play your video and edit the captions as necessary. The editor has search and replace functionality and if you have a video with multiple speakers, there is also the ability to identify who is speaking.
Downloading and editing the caption file
You can download and edit the caption file in a standard editor such as Windows notepad. Editing the timings of captions in this way is not particularly easy.
The caption file is downloaded in the SRT file format. You may need to familiarise yourself with this format before editing.
Go to the captions tab as described earlier.
Select Download from the options listed in the Actions menu. The captions will then download as an SRT file.
Open the file in your editor of choice.
Your SRT file will now show the captions, alongside the timings, which can be edited: (You may wish to hit the <enter> key after each timestamp to make it easier to read)
You can now make the appropriate edits and save the file (as the same file type) so it is accurate and ready to upload back into QMplus Media.
Return to the video and navigate to the Captions tab to upload the updated SRT file.
I’ve captioned my video…I’m sorted…right?
It is worth noting that although captioning, as described here, is a good step towards accessibility, it does not necessarily ensure that your video is accessible to all. Captions should also take into account things such as sound that is not speech. For those with a visual impairment, audio description may be necessary. You may have to consider other ways in which to make the content in your video accessible.
You should still caption though!
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