The Team
The Technology Enhanced Learning Team (TELT) is: Alysa, Annette, Catherine, Clare, Danielle, Dawn, Gill, John, Megan, Raqib, Rume, Simon, Steve, Surjit, Will and Zaheer.
Our expertise covers both the technical and educational so that we can advise on the effective use of learning technologies. Although we are one team, we are organised into three strands which have slightly different priorities:
- Enhancement
- Services
- Training and support
Alysa Bramble, Training & Support Manager
Alysa manages and co-ordinates the support and training provided for our technology enhanced learning applications. This spans second and third line support (via the web-based service desk), self-directed materials and drop-in sessions. She ensures that staff and students receive high quality support and guidance. Get in touch with Alysa if you, your colleagues or your students need training or development; or if you have issues with technology enhanced learning support via the Helpdesk.
Annette Nembhard, Learning Technologist
Annette provides development support for technology enhanced learning applications via the IT Helpdesk. QMplus, Q-Review or other technology enhanced learning queries that need the skills of a Technology Enhanced Learning Technologist are passed to Annette to investigate. Annette also runs drop-in sessions, training workshops and student induction talks. You will mostly communicate with Annette via the Helpdesk or during a workshop or drop in you attend.
Annette is the TEL team’s lead for the QMplus H5P tool and also oversees our support via the IT Helpdesk (Ivanti).
Catherine Mclean, Learning Technologist
Catherine is a Learning Technologist within the Enhancement strand of the team. She works with Zaheer, Clare and Will to investigate new technologies.
Clare Driver, Learning Technologist (Video Production)
Clare provides advice and workshops on all aspects of technology enhanced learning with an emphasis on video. She is also our lead for use of Zoom and Teams. Contact Clare if you would like to know more about these technologies, developing use of video in teaching, using the recording booths, video in the classroom or would like your students to create video as part of their coursework.
Danielle Mangal, Learning Technology Officer
Danielle provides development support for technology enhanced learning applications via the IT Helpdesk and/or Email. She also runs QMplus drop-in sessions, technology enhanced learning training workshops and student induction talks. You will mostly communicate with Danielle via the Helpdesk or during a technology enhanced learning workshop or drop in you attend.
Gill Ritchie, Services Manager
Gill provides business ownership of QMUL’s suite of digital learning applications to ensure they consistently meet the needs of the institution in delivering an excellent student and staff experience. Working in the team’s Services strand with Rume, Simon and Steve she ensures that our applications continue to meet the needs of staff and students through evaluative exercises and consultation. She also works closely with the technology experts within the team and other colleagues in IT Services who support our applications.
Get in touch with Gill if you want to discuss improvements to any of QMUL’s current learning applications.
John Seamons, Learning Technologist
John provides development support for technology enhanced learning applications via the IT Helpdesk. QMplus, Q-Review or other technology enhanced learning queries that need the skills of a Technology Enhanced Learning Technologist are passed to John to investigate. John also runs QMplus drop-in sessions, technology enhanced learning training workshops and student induction talks. You will mostly communicate with John via the Helpdesk or during a technology enhanced learning workshop or drop in you attend.
Megan Jones, Learning Technology Training and Support Assistant
Meg assists the training and support team with support for technology enhanced learning applications via the IT Helpdesk. Meg also runs QMplus drop-in sessions, student induction talks and assists with scheduling and organising training events. You will mostly communicate with Meg via the Helpdesk or during a drop in you attend.
Raqib Khan, Learning Technology Officer
Raqib provides development support for technology enhanced learning applications via the IT Helpdesk and/or Email. He also runs QMplus drop-in sessions, technology enhanced learning training workshops and student induction talks. You will mostly communicate with Raqib via the Helpdesk or during a technology enhanced learning workshop or drop in you attend..
Rume Begum, Learning Technologist
Rume works with Gill, Simon and Steve in the team’s Services strand ensuring that our learning applications are run well and continue to meet the needs of our staff and students. Rume is often involved in the introduction of new features or custom developments for QMplus, working closely with both staff and students and our in-house development team.
Rume is the team’s lead for the Turnitin plagiarism detection service and our e-portfolio system, QMplus Hub (Mahara).
Simon Durrant, Learning Technologist (Video)
Simon works with Gill, Rume and Steve in the team’s Services strand and provides both educational and developmental support in the effective use of video in teaching, learning and assessment. He provides expert support and advice to academic and professional services staff within QMUL interested in creating diverse materials (videos, screencasts etc.) to support teaching in various modes, be that blended, distance or face-to-face.
Simon is the team’s lead for Q-Review (Echo360), our institutional lecture recording system and for our video recording booth based on the Mile End campus.
Steve Evans, Learning Technologist
Steve is a Learning Technologist in the team’s Services strand. He works alongside Gill, Rume and Simon in ensuring that our learning applications are run well and continue to meet the needs of our staff and students. He has a particular focus on the continuous development of QMplus working with staff and other colleagues in IT Services to continuously improve the system.
Steve is the team’s lead for the Mentimeter audience response system.
Surjit Uppal, Head of Technology Enhanced Learning
Surjit oversees all of the team’s services and is responsible for developing technology enhanced learning to support the ambitions of Queen Mary and in line with innovative developments outside of the institution. Get in touch with Surjit if you have an idea for a medium or large scale technology enhanced learning project that may involve or benefit other areas of the College; are interested in evaluating technology enhanced learning activities you are involved with; or have any suggestions or feedback about the services and support offered by the TELT.
William Goodyear, Learning Technologist
William joined the team in 2018 as a Learning Technologist in support of the Digital Exam and Assessment Project (DEAP) and subsequently the Online Exams Project (OEP) and now works as part of the enhancement strand.
An EECS postgraduate alumni, William has worked across a number of HE institutions including King’s College and LSE and has supported the delivery of online learning, professional development and more recently teaching delivery and classroom spaces.
William’s primary areas of interest include AV and in-classroom technologies as well as online/computer based exams and assessment.
Zaheer Daleel, Enhancing Practice Manager
Zaheer Daleel has joined QM as the TEL Enhancement Manager in the Technology Enhanced Learning Team (TELT). Zaheer and his team look into ways of enhancing current learning technologies and introducing new such technologies to Queen Mary. They’ll soon be developing ‘Communities of Practice’, a new TELT Profile, and investigating innovative ways to develop technological solutions for QMUL staff and students.
Zaheer’s previous role was as TEL Manager at King’s College London, where he spent a happy six years developing tools, processes and digital literacy for all stakeholders. He worked very closely with both in-faculty and central-TEL colleagues to bring the TEL community closer & more aligned with best practices, and to share expertise.
He is a proud former school/FE teacher of PE & Business Studies and he now coaches sport several nights a week at the Newham College Sports Academy.
