Technology Enhanced Learning Team

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2023 Christmas TEL Support Cover

30 November 2023 Posted in: Announcements, Articles, News By: Alysa Bramble

The Technology Enhanced Learning Team will be providing support via the ITS Helpdesk over the Christmas period as needed, on the following dates and times:

  1. Wednesday, 27th December between 2-4pm
  2. Friday, 29th December between 2-4pm

Staff and students can raise queries via the ITS Helpdesk channels and we will endeavor to assist, on the above dates, with any e-learning related issues or queries raised in the ITS Helpdesk .

General ITS support cover

Please note: The QMUL general IT Service desk will remain open throughout the QMUL Christmas closure period (i.e. Thursday 22/12 to Monday 1/2) providing remote support only and can be contacted via the usual channels as per the IT Services website. If your query is urgent then we would strongly recommend contacting the service desk via LiveChat or on +44 020 7882 8888.

The Campus Customer Support Teams will be unavailable through the closure period and as such any support requests requiring CCS support will be progressed from Tuesday 2/1 upon their return.

We wish you a very merry Christmas and a happy holiday!

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