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Tips

These tips are designed to draw your attention to useful features of our applications and services that you may not otherwise be aware of. We publish a new tip every week so check back or subscribe to receive them directly. If you have any tips of your own, let us know.

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Commonly asked support questions

14 June 2021 Posted in: Tips By: Rume Begum

Here are the questions that were most commonly asked via The Helpdesk during the past month.   Question 1: The student ‘A.N. Other’ should no longer have access to my course. Can you please remove them from my QMplus course? Answer 1: It is only possible to remove students individually from a course area if . . . Read the full article

Commonly asked support questions

30 April 2021 Posted in: Tips Tagged: By: Annette Muhammad

Here are the questions that were most commonly asked via The Helpdesk during the past month. Question 1: A student has submitted a file to a Turnitin assignment which they wish to be removed from the Turnitin repository. How can I do this?  Answer 1:  You can request the removal of a submission by raising a ticket through the IT . . . Read the full article

Commonly asked support questions

28 March 2021 Posted in: Tips Tagged: By: Rume Begum

Here are the questions that were most commonly asked via The Helpdesk during the past month. Question 1: I am not seeing my department landing page on QMplus. Is this something I have permission to set myself?  Answer 1: Yes, you have the ability to select a different landing page from the drop down available on . . . Read the full article

Commonly asked support questions

28 February 2021 Posted in: Tips By: Richard Chantler

Here are the questions that were most commonly asked via The Helpdesk during the past month. Question 1: Can I invite external users, such as guest speakers, to join my Blackboard Collaborate sessions? Answer 1:  Yes, you can send a guest link to an external user. The guest link is a public link that can . . . Read the full article

Commonly asked support questions

30 November 2020 Posted in: Tips Tagged: By: Annette Muhammad

Here are the questions that were most commonly asked via The Helpdesk during the past month. Question 1: I cannot join my regular weekly live lectures because the option to join the scheduled Blackboard Collaborate session is not available. How can I join my sessions? Answer 1:  To join a session, click on the link from within . . . Read the full article

Easy editing with the mass actions block

24 November 2020 Posted in: Articles, Tips By: Gill Ritchie

If you’re about to embark on getting your QMplus area ready for teaching in semester B you might find the mass actions block useful. This block can help reduce the amount of clicky-clicking and drag and dropping you have to do when editing your QMplus area. After installing the block in your QMplus area, you . . . Read the full article