Here are the questions that were most commonly asked via The Helpdesk during the past month. Question 1: I am a member of staff, but I have been given the role of student in QMplus. Can you please fix this? Answer 1: Most QMplus roles are assigned at course level, not at category or system . . . Read the full article
Question 1: How can I withhold grades and feedback for assignment submissions until all student submissions have been graded? Answer 1: Hiding the assignment activity in QMplus will prevent students from seeing their grades and feedback, however should you have students who still need to access the assignment then you may wish to use marking workflow. This would allow . . . Read the full article
Question 1: How do I access Q-Review? Answer 1: As a member of staff, you can log into the Q-Review system by following the steps in this guide: ‘How do I login to Q-Review? Details on how students can access recordings can be found in this guide: ‘How do I access recordings of my lectures?’ . . . Read the full article
Question 1: How can I give someone access to my course? Answer 1: If you are an Administrator, Course Administrator or Teacher on a QMplus course area, you can enrol others onto your course area. For details on how to do this please see our guide that explains how you can give people access to your course. Question 2: . . . Read the full article
Caption.Ed provides instant and on-demand captions for virtually all live or pre-recorded media. It also produces a fully editable and downloadable transcript, and works either within your web browser or via a desktop application. The Technology Enhanced Learning Team (TELT) and DDS are currently piloting this new service. it is available to those with . . . Read the full article
Question 1: I have accidently deleted a Blackboard Collaborate session from QMplus. Can the recording be restored? Answer 1: We can ask the support team at Blackboard Collaborate to search for the deleted recording. If the recording is found, it can be restored. Please raise a helpdesk ticket for support and include the following information: 1. The . . . Read the full article
Question 1: I cannot log into the 2016/17 and 2017/18 QMplus archive sites, even though I’m using my usual QM username and password. Answer 1: We have made some changes to the way we access the 2016/17 and 2017/18 archive sites. These sites now require each user to have a separate manual QMplus account to access the content. Users should raise a helpdesk . . . Read the full article
