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Read all about it! QMplus Media now has Automatic Closed Captions

15 December 2023 Posted in: Articles, News Tagged: , By: John Seamons

Closed Caption icon. CC on a white screen with a black bacground

We are pleased to announce that automatic captioning has now been enabled for QMplus Media (Kaltura).  Any content uploaded or added from 15/12/23 will now have captions generated automatically. You will no longer need to request for captions to be generated but please note this will not be applied retrospectively (more information on how to action this below). Captions will take around 30 to 60 minutes to appear on your media depending on the length of the recording and how many videos are being uploaded.

We believe that this update will be beneficial to staff and students across QMUL. There are several advantages to having automatic captioning for QMplus Media including:

  • Improving the accessibility of our content.
  • Reducing some of the administrative burden on users.
  • Providing consistency with Q-Review which also has automatic captioning enabled.
  • Improved viewer experience as a significant number of students prefer turning captions on when viewing videos.

Please see below how to add captions to existing QMplus Media Content in a picture gallery (hover your cursor above the images for written steps)


Final Words

If  anyone has feedback, questions or encounters issues regarding the auto captioning feature, we would appreciate it if, in the first instance, you could raise a ticket via the ITS Servicedesk.

Wishing you all the best


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