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Commonly asked support questions

21 April 2022 Posted in: Tips By: Annette Nembhard

Question 1: How can I withhold grades and feedback for assignment submissions until all student submissions have been graded?

Answer 1:Hiding the assignment activity in QMplus will prevent students from seeing their grades and feedback, however should you have students who still need to access the assignment then you may wish to use marking workflow.   This would allow you to set the status of the grading throughout the marking process, before finally making the grades and feedback available by setting the workflow status to ‘released’. 

Question 2: Assignment grades have been released for my students but they cannot see their grades and feedback. Why is this happening?

Answer 2:One of the most common causes is that the assignment activity is hidden. Take a look at our video guide where we look at more reasons why the grades and feedback might not be available to students. 

Question 3: Some assignment submissions have not generated a Turnitin Originality Score and clicking on ‘Resubmit to Turnitin’ does not provide a solution. How can this issue be resolved?

Answer 3:Please raise an IT service desk ticket for assistance with this and please include the following information: 

  • A link to the assignment 
  • The name of the student(s) or the participant number(s)
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