- A communication strategy that is clearly articulated to students containing as a minimum
- how they will receive important information such as last minute changes to scheduled teaching sessions
- how they should communicate and the necessary contacts for different types of issue and what response time they might expect
– for details of how to do this see the guide.
and to the course team about the module, and to give feedback e.g. adding the Quickmail block or providing a Module feedback forum for student
by a member of the course team in accordance with an established protocol e.g. within 48 hours.