The section below describes the roles and responsibilities of the different units in relation to Q-Review use and administration.

Technology Enhanced Learning Team (Business owners)

• Staff training and development;
• Continuous enhancement;
• Promotion;
• Stakeholder communications;
• Development of support materials and training of support staff;
• Annual processes such as archiving and rollover;
• Reporting;
• Policy development.

Academic Applications

• Server-side application support and management; (It is now a SAAS based solution)
• Running and developing annual processes such as rollover and archiving;
• Liaison with external vendor;
• System monitoring;
• Capacity planning;
• Service reviews.

Campus Customer Support Team

• Hardware maintenance;
• Troubleshooting in lecture theatres.

ITS Service Desk

• First-line support and initial responses to user queries.

Timetabling Team

• Scheduling of recordings and allocation of rooms;
• Managing opt-out requests.

Individual staff members (presenters) in Q-Review schools*

• Editing of recordings;
• Collection of guest speaker consent (where necessary);
• Copyright clearance (where necessary);
• Notification to the TELT regarding archiving;
• Control of publishing/sharing of recordings;
• Control of adding additional presenters to sections.

Individual staff members (presenters) in non-Q-Review schools*

• Request recordings to be scheduled;
• Distribution of recordings to students/viewers (via email, the Q-Review LTI tool in QMplus or URL);
• Editing of recordings;
• Collection of audience and guest speaker consent (where necessary);
• Copyright clearance (where necessary);
• Notification to the TELT regarding archiving.

Library

• Identification of items for long-term archiving;
• Copyright guidance.

School Admins

• • Access to Schools’ recordings and management of them.

* See section 6 for a full definition of a “Q-Review School”

The section below describes the access rights allowed for the different units in relation to Q-Review use and administration.