We have a scheduled at risk period for QMplus which is on Tuesdays between 9pm and 11pm. We reserve the right to use this time to make changes to QMplus.

The changes we make during this time are generally relatively small and include things like:

• Applying security patches to keep the system stable and secure
• Updating existing plugins or installing new ones, including our own in-house developments

While the at risk period is 2 hours, we try to keep the amount of time QMplus is offline to a minimum.

We do not make changes to QMplus during the official QMUL exam periods. These dates are published in the university calendar on the QMUL website.

We publicise any disruption to QMplus in a number of ways:

• Messages on the IT Services Status page. All changes requiring downtimes must be communicated via this page.
• Status alerts on QMplus itself.
• Messages in our Learning Technologists Group Team on Microsoft Teams.
• Information on our website.

While our releases are relatively small, we do have to upgrade the whole of QMplus itself on a regular basis. We generally do this every summer. The upgrade usually brings lots more changes to the system than a release.

The upgrade takes longer than a release and requires a longer downtime for QMplus. We cannot normally manage an upgrade within our usual 2 hour at risk period.

You can find out more about the upgrade in summer 2023 on our dedicated upgrade page.

Here you’ll find more detailed information about the changes we make to QMplus in our regular releases.

• QMplus Changes – 14th November 2023
• QMplus Changes – 31st October 2023
• QMplus Changes – 17th October 2023
• QMplus Changes – 19th September 2023
• QMplus Changes – 5th September 2023
• QMplus Changes – 21st February 2023
• QMplus Changes – 8th February 2023
• QMplus Changes – 5th September 2022